Telemikro has developed a complete line of solutions and services to aid companies in TELECOM EXPENSE MANAGEMENT (TEM)

COMPLETE TEM LIFECYCLE

Landline, mobile and data (including: voice, text, roaming, links, etc)

INVENTORY MANAGEMENT

• Telecom assets linked to the users, cost centers, contracts, services and invoices

• Historical change tracking

• Setting of maximum limits, quotas and consumption targets

CONTRACT & VENDOR MANAGEMENT

• Contractual rates & data pricing plan

• Start and expiration dates

• Takt times and timescales

• Taxes and discounts

INVOICE MANAGEMENT

• Audit automation: conciliation (calls charged x calls recorded by the PABX) and compliance

• Invoice payment and receipt control

• Dispute management

BILLING

• Collection and processing of CDRs

• Billing Collection in branches

INVOICE CERTIFYING

• Per user or cost center

• Allowance for limit extrapolation

• Control of personal calls and limit extrapolation

• Personal phonebook maintenance

• Payroll system integration or banking collection generation

USAGE MANAGEMENT

• Profile consumption

• Contract renegotiation in accordance to the usage

• Cost center and organizational hierarchy reports: assets, usage + spend

EXTRAS

• Retroactive audit

• RFPs (Requests for Proposals) and bids

• Relationship with the vendors and Anatel (National Telecommunication Agency), including change management, maintenance and monitoring of requests